„Our 130 field technicians are the heart and soul of Honeywell`s technical support capabilities,“ said Phil Alcock, Senior Director of Global Field Service at Honeywell. „Every day, they are on the front line, solving problems and assisting our commercial aviation customers with their advice and guidance.“ „Some customers want to use the portal to reach foreign service and we have recently made significant improvements to make MyAerospace more robust and user-friendly,“ said Alcock. „Others want to be able to take the more personal experience of taking the phone in hand and being able to talk directly about their problem with a technician in the field. Customer expectations are changing and we are changing to reflect how customers prefer to do business with Honeywell. ATLANTA, Ga. – 18 years old. October 2010 – StandardAero announced today that it has renewed its service level agreement with Honeywell to provide maintenance repair and overhaul (MRO) support for the CFE738 engine. The term of the renewal agreement is five years and allows Falcon 2000 aircraft operators to have their periodic mid-point inspection (MPI) performed by StandardAero and meet all requirements for line and lighting services. Large events are held at the StandardAero los Angeles plant with regular capacity in Springfield, Illinois (SPI). „Above all, this project is an excellent opportunity for a new technical breakthrough by S7 Technics Holding.

We will offer services that have never been offered before in Russia. The commissioning of the repair base with the help of our Honeywell colleagues will be a very good platform for the development of technical maintenance of power plants and components,“ says Marat Terechenko, Managing Director of S 7 ENGINEERING. „StandardAero has a long and rich history with Honeywell engines,“ said Scott Taylor, Senior Vice President, Business Aviation, StandardAero. „The renewal of our service contract for the CFE738 is another concern to be a comprehensive care provider for Falcon operators.“ The term of the renewal agreement is five years and allows Falcon 2000 aircraft operators to have their periodic mid-point inspection (MPI) performed by StandardAero and meet all requirements for line and lighting services. Honeywell`s field service technicians are strategically positioned around the world, so no matter when a customer asks for help day and night, there is always an experienced and knowledgeable technician in the field at the other end of the phone line or an email message. In October, the field team implemented a new priority-based implementation process to meet expectations and improve communication with clients. The process was implemented based on consultation with Honeywell`s unique Global Customer Committee. He helps Honeywell analyze the urgency of new cases and enter into a service level agreement between Honeywell and the customer, which includes frequent touchpoints throughout the life of the case. As authorized service centers for Dassault FalconJet at all of the company`s business aviation sites, StandardAero is the sole supplier of major CFE maintenance for the Falcon 2000 in association with airframe events, interior and paint, winglet installation and avionics upgrades…